Platinum Service Group

5.0(16 reviews on Google)

Water Damage Restoration listing in Decatur, TX

About Platinum Service Group

Family owned since 2004, Platinum Service Group works from Decatur across Wise County and the Dallas Fort Worth area, doing both restoration and construction. Services include water extraction and structural drying, burst pipe and sewage backup cleanup, fire and smoke restoration, mold remediation, storm and wind repair, emergency board ups, roof repair and full rebuilds. A live dispatcher answers 24/7. Moisture readings are documented for the insurance adjuster, and the company states IICRC certification and a license with insurance. Commercial work covers large losses, healthcare, schools, public buildings and apartment complexes. Rated 5.0 from 16 Google reviews, all five stars. Separate service pages cover hardwood floor water damage, ceiling water damage repair, sprinkler discharge cleanup and multifamily and apartment restoration.

What reviewers mention: company (6), helpful staff (4), remodeling (4), kindness (2), insurance (2)

Services and details

  • Water damage restoration

    Yes
  • 24/7 emergency service

    Yes
  • Works with insurance

    Yes
  • Mold remediation

    Yes
  • Fire and smoke damage

    Yes
  • Sewage cleanup

    Yes
  • Storm and flood response

    Yes
  • States IICRC certification

    Yes
  • Commercial properties

    Yes
  • Repairs and rebuild

    Yes

No information yet on free estimate or inspection, contents cleaning and pack-out, leak detection.

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Contact

Listing compiled from public sources on 2026-11-02. Report a correction or request removal. Back to water damage restoration companies in Decatur.